Q. How can I contact you?

A. You can contact us by email at support@grapmart.com or by phone at +8809678-495356

Q. What are your delivery hours?

A. We can offer delivery services from 8:00 am to 8:00 pm Saturday through Friday.

Q. Can I order over the phone?

A. Yes, you can order over the phone.Our hotline is +8809678-495356.

Q. How do I pay?

A. We accept Handcash,bkash, nagod and rocket.

Q. Do you serve my area?

A. We are currently serving in Ashulia.

Q. My order is wrong. What should I do?

A. If you received the wrong order, please contact the seller right away. They should be able to provide you with a refund or exchange or pl call +8809678-495356

Q. What is your policy on refunds?

A. We do not offer refunds unless the product is damaged or defective. If this is the case, please contact us immediately and we will work with you to resolve the issue.

Q. Can I get a refund via cash?

A. No, refunds are not issued in cash. Generally refunds are issued back to the original payment method or through store credit.